From Pawn to King: Strategically Growing a Family Business Into an Empire, According to Jean Henri Lhuillier of PJ Lhuillier Group of Companies

Whether it’s transforming Cebuana Lhuillier into a microfinancing empire or making waves in various industries, learn successful strategies from the man behind it all: Jean Henri Lhuillier.

Lhuillier is a name that has long been established in the Philippine business landscape, as the family has become foremost known for Cebuana Lhuillier—the biggest microfinancing institution in the Philippines with over 3,000 branches, nationwide. Known foremost for its financial services that span pawning, remittance, microinsurance, micro-savings, and business-business microloan solutions, the company has been supporting Filipinos financially since its establishment in 1988.

Beyond its impact in microfinancing, however, the PJ Lhuillier Group of Companies (PJLGC) owns businesses in diverse industries, including hospitality (Le Soleil de Boracay Hotel and Bacau Bay Resort Coron), jewelry (Just Jewels), tech (Networld Capital Ventures, Inc.), banking (Cebuana Lhuillier Bank), and insurance (Cebuana Lhuillier Insurance Brokers, Inc.), and more—thus solidifying its presence in the Philippines.

Leading the charge is Jean Henri Lhuillier—a man with just as many accolades and businesses tied to his name. Known among business circles as the President and CEO of the PJ Lhuillier Group of Companies, he is a man who dons many hats, as he too is the Honorary Consul General of the Republic of San Marino to the Philippines, the President of Unified Tennis Philippines (UTP) and Amateur Softball Association of the  Philippines (ASAPHIL), and an angel investor in many businesses.

In this exclusive interview with The Business Manual, he reveals the story behind PJ Lhuillier Group of Companies, the success secrets in growing the family business into the empire that it is today, and what he has learned in his journey as an entrepreneur.

Learning the Ropes

With its foundation deeply rooted in its humble beginnings as a pawnshop called Agencia Cebuana, pawnbroking was the bread and butter of the Lhuillier family.

This meant that at an early age, Jean Henri was exposed to its operations. “When I was a lot younger, my dad used to always take me around to the pawnshops,” he begins. “He actually moved to Manila from Cebu in 1970 [and] he came here as an entrepreneur to build a business as well.”

Reference: https://thebusinessmanual-onemega.com/strategically-growing-family-business-jean-henri-lhuillier-pj-lhuillier-group-of-companies/

CORPORATE AGENT PARTNERS

  • ACTION.ABLE, INC.
  • ALL ACCESS GATEWAY INC.
  • ANTRECCO (AGUSAN DEL NORTE TEACHERS, RETIREES, EMPLOYEES & COMMUNITY COOPERATIVE)
  • ACM VIP
  • ALL CASH
  • AGRILIFE/ AGRIVET
  • ASENSO PINOY STORE, INC. (EASY DAY SHOP)
  • AVICOM ENTERPRISES
  • AYALA ALABANG VILLAGE ASSOCIATION
  • BAUG CARP MULTI PURPOSE COOPERATIVE
  • BAGUIO BENGUET COOP
  • CARD BANK INC
  • CARD MRI RIZAL BANK INC
  • CARD SME BANK
  • CARITAS BANCO NG MASA, INC.
  • CEBU PEOPLE’S MULTIPURPOSE COOPERATIVE
  • CIS BAYAD CENTER, INC
  • COOPERATIVE BANK OF BOHOL, INC
  • COUNTRY BUILDERS BANK
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • AEON CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (VIA ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (VIA ECPAY)
  • ALLIANZ PNB LIFE INSURANCE INC.
  • ALPHA FUND SAVINGS & CREDIT COOPERATIVE (VIA ECPAY)
  • AMADEO WATER DISTRICT (VIA ECPAY)
  • AMYA POLYTECHNIC COLLEGE, INC. AND FINANCING CORPORATION (LENDPINOY)
  • ANGAT WATER DISTRICT (VIA ECPAY)
  • ANGELES ELECTRIC COMPANY ANGELICUM SCHOOL , INC. ILOILO CITY (VIA ECPAY)
  • ANJELMAN REAL ESTATE LEASING
  • ANTIQUE ELECTRIC COOP, INC ANTRECCO (BILLS PAYMENT)

OVER 600 BILLER PARTNERS NATIONWIDE

  • 123 FINANCE CORPORATION
  • 123 LENDING CORPORATION
  • 2C2P
  • 8AMC (VIA ECPAY)
  • ABEJO WATERS CORP.
  • ABRA
  • ACOM CONSUMER FINANCE CORPORATION
  • ACTIVE REALTY & DEVELOPMENT CORP.
  • ADA MANUFACTURING CORPORATION (VIA ECPAY)
  • CREDIT SERVICE
  • AETERNITAS CHAPELS AND COLUMBARIUM (via ECPAY)
  • AFC SME FINANCE INC
  • AFTERWEST MICROLOANS INC
  • AGODA – DRAGONPAY
  • AGRIBANK
  • AGRO-INDUSTRIAL FOUNDATION COLLEGE OF THE PHILS.
  • AGUSAN DEL NORTE ELECTRIC COOPERATIVE, INC.
  • AIR YOU GO TRAVELS PHILIPPINES CO.
  • AKLAN ELECTRIC COOPERATIVE, INC.
  • ALAMINOS CITY WATER DISTRICT (via ECPAY)
  • CREDENCE FINANCING, INC.
  • CURAMED PHARMACY
  • DALTON PAWNSHOP AND JEWELRY INC.
  • DANIELA PAWNSHOP
  • DIRECT AGENT 5 (DA 5)
  • DEVELOPMENT BANK OF THE PHILS.
  • EXPRESSPAY INC.
  • EVRIJEM FOREIGN EXCHANGE AND MONEY REMITTANCE
  • FILHAI MULTI PURPOSE COOPERATIVE
  • GLOBAL PINOY REMITTANCE AND SERVICES (GPRS)
  • GEMARY PAWNSHOP AND JEWELRY (CORP.)

List of Accepted Government/ Valid IDs

  • Passport
  • Driver’s License
  • Professional Regulation Commission (PRC) ID
  • National Bureau of Investigation (NBI) Clearance
  • Police Clearance
  • Postal ID
  • Voter’s ID
  • Philippine Identification (PhilID) card
  • Government Service Insurance System (GSIS) e-Card
  • Social Security System (SSS) ID
  • Senior Citizen’s ID
  • Overseas Workers Welfare Administration (OWWA) ID
  • OFW ID
  • Seaman’s Book
  • Alien Certification of Registration (ACR)
  • Barangay Certificate or ID (with picture and signature)
  • Birth Certificate (applicable to minors only)
  • Firearm License
  • Immigrant Certificate of Registration
  • Marriage License
  • National Council for the Welfare of Disabled Persons
  • New TIN ID
  • OWWA ID
  • Student ID
  • Alien Certification of Registration (ACR) / Immigrant Certificate of Registration
  • Government Office or Government Owned and Controlled Corporations (GOCC) ID (e.g. AFP ID, HDMF (Pag-ibig Fund) ID, etc.
  • Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
  • Department of Social Welfare and Development (DSWD) Certification
  • Integrated Bar of the Philippines ID (IBP)
  • Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP (Bangko Sentral ng Pilipinas), SEC (Securities and Exchange Commission) or IC (Insurance Commission)

IDs Accepted

As required by Bangko Sentral ng Pilipinas (BSP), clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID. IDs are captured using a webcam in all branches. Clients are also required to submit an updated photo and other relevant information whenever the need for it arises.

Forms of identification accepted are the following;

  1. Passport
  2. Driver’s License
  3. Professional Regulations Commission (PRC) ID
  4. National Bureau of Investigation (NBI) Clearance
  5. Police  Clearance
  6. Postal ID
  7. Voters ID
  8. Tax Identification Number (TIN)
  9. Barangay Clearance
  10. Government Service Insurance System (GSIS) e-Card
  11. Social Security System (SSS) Card
  12. Senior Citizen ID Card
  13. Overseas Woekers Welfare Administration (OWWA) ID
  14. OFW ID
  15. Seaman’s Book
  16. Alien Certificate of Registration (ACR)/ Immigrant Certificate of Registration
  17. Government office and GOCC ID (eg. AFP, HDMF?Pag-ibig Fun IDs
  18. Certification from the National Council in Disability Affairs (NCDA)
  19. ID issued by the National Council on Disability (NCDA)
  20. DSWD Certification
  21. Integrated Bar of the Philippines ID
  22. Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC
  23. Philippine Health Insurance Card ng Bayan
  24. School ID signed by the principal or head of educational institution
  25. National ID/Philippines Identification Card (PhilID)
  26. Philippine Identification Card (PhilID) issued by Philippines Statistics Authority (PSA)
  27. Unified Multi-Purpose IS (UMID)